Norauto Valencia Gandia

Muy buenos trabajadores totalmente contenta

I have been a client of yours for years and have received good attention during that time. But this year the service was abysmal, and it wasn’t the staff at the front, as they were very helpful and polite, it was the mechanics who truly messed things up. My appointment was scheduled for 13.00 when the morning rush had ended and I was told the work would take two hours so I decide to wait, but it took four hours because there was a miscommunication within the team about what I had requested, even though I accepted everything listed on the quote. In addition, when I got home I found that the right-hand kidney grill at the front of the car was badly damaged, the retaining clips had broken but it was recklessly pushed back into place. This was not only potentially dangerous but terribly negligent as it could have flown off while I was travelling on the motorway. I understand that mistakes may happen, but be honest enough to inform me and not put myself and other road users at risk.

Muy bien todo , pero en este caso el pinchazo de una rueda la reparación es más elevado el precio que Feuvert, en concreto 7 euros más, me parece bastante la diferencia.

El día 22 de Julio, me realizaron un cambio de las dos ruedas delanteras de mi vehículo un Toyota Rav 4 v con alineación y al recoger el coche y ya circulando en carretera, el coche se desviaba hacia la derecha con el volante recto. Por la tarde, ese mismo día tuve que volver al taller, donde el mecánico que me atendió, me rectificó la actuación de la mañana informándome que el trabajo realizado anteriormente estaba mal hecho ya que me habían metido parámetros que no correspondían a mi vehículo. Por otro lado, valoro la profesionalidad del mecánico que me atendió por la tarde.